Shipping + FAQ


PRINTS

All prints are crafted with conservation-standard inkjet pigment prints - a process termed Giclée.  

You are able to select from four sizes in the shop.  Each size includes a border set within the paper.  This allows for the use of store bought A size frames, or for custom framers to either frame to the edge of the print, or apply a matte board around the image.

Extra Large A0 -  This size is ideal above the couch, bed or on any larger sized wall. I recommend professional framing for this size. 

PLACING AN ORDER

Fine art prints are made to order, so allow a few weeks for your print to arrive.  Once an order is placed, a custom print is produced in Auckland, signed and carefully packed by the artist in Wanaka before shipping.  

A3 & A2 Prints are placed inside a protective plastic sleeve, then flat packed.  A1 & A0 prints are rolled and packed carefully in a tube (due to size).

SHIPPING WITHIN NEW ZEALAND

Prints are shipped via NZ Post tracked.  You will receive confirmation of your shipment with a tracking number via email.

INTERNATIONAL SHIPPING

International shipping is available, International Air is selected by default when an address outside of New Zealand or Australia is in typed into the address input field.

CAN I TRACK AN ITEM?

Yes. Once we have posted your item, we will send you a courtesy email that includes your tracking information so you can follow its journey.  

HANDLING YOUR PRINT

The fine art paper is fragile and easily damaged, it is recommended that prints are left in the packaging or tube for a professional framer to handle. The print has a border around the edge of the image to allow for handling and framing options.

RETURNS

All purchases are made to order and sales are final. I cannot refund due to change of mind.  If you have any damage as a result of shipping please contact me.